Grand Rapids Events

Disclaimer: All rates shown reflect a “cash discount” and all credit card transactions are subject to a credit card surcharge of $5.00 per attendee.

Personal Protection Courses - Be sure to mention that you are a PMAWM member!

Express Employment Professionals Webinars

Click here to view and print the 2010 Calendar of Events!

Date: September 8, 2010
Time: To Be Announced
Keynote Speaker: SPONSORSHIP AVAILABLE!
Business Partners call PMAWM for details. 616.531.5243
Description: GLAStar BOARD BUILDING SESSION These sessions can be sponsored by Business Partners and held at an apartment community! Show your support of your customer by nominating them for a PMAM GLAStar Award and help them design their entry board!
Location: To Be Announced
Costs: Sponsorship is $99
Download Registration Form

Date: September 9, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: HVAC Maintenance and Repair
This course is composed of Heating Maintenance and Repair, Air Conditioning Maintenance and Repair and The Future of Air Conditioning in the Apartment Industry.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: September 9, 2010
Time: Multiple Dates
September 9, 16, 17, 23 and 24
9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: CAMT (Certified Apartment Maintenance Technician)
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $450
Non-Members: $550
Download Registration Form

Date: September 15, 2010
Time: 8:30 am - 5:00 pm
Keynote Speaker: In partnership with MAHMA (Midwest Affordable Housing Management Association)
Saul Himelstein, President/CEO of The Inspection Group, Inc. presents the Top Ten Mistakes Everyone Makes When Preparing for REAC Inspections. Attendees will learn what the inspectors are looking for and how to eliminate problems before the inspection begins. Mr. Himelstein knows first hand what inspectors will be looking for, prior to working with the Inspection Group he served as a REAC inspector.
Description: Top Ten Mistakes Everyone Makes Concerning REAC
REAC Inspection. Two words guaranteed to strike fear into even the most seasoned manager's heart. Fear no more, we'll get you the inside scoop you need in order to help you ace your next inspection as national expert.
Location: Brookmeadow Apartments
0-143 Brookmeadow N. Lane
Grandville MI
MAP
Costs: Members: $129
Non-members: $169
Download Registration Form

Date: September 16, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: Electrical Maintenance and Repair
This course provides the solid foundation in electrical work that learners must have to be successful on the job, especially when working with appliances and HVAC. Content includes understanding systems and circuits; switches, receptacles and fixtures; using meters; making diagnoses and repairs; following regulations; and safety issues.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: September 17, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: Interior and Exterior Maintenance and Repair
This course gives learners what they need to know to keep the interior and exterior of the buildings on their property in excellent shape, both through repair and preventive maintenance. This course also teaches students how to perform "make-ready" activities, and gives them helpful checklists to use on the job.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: September 21, 2010
Time: 11:45 am - 1:30 pm
Keynote Speaker: David Gregory, Kelley Cawthorne
Description: General Membership Meeting
"Legislative Issues"
Location: The Hilton
4747 28th Street SE
Grand Rapids MI 49512
MAP
Costs: Members: $15 in advance / $18 at the door
Non-Members: $20 in advance / $23 at the door
Download Registration Form

Date: September 21, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants

Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: September 22, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants


Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: September 23, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: Appliance Maintenance and Repair
This course teaches students how to install, diagnose and repair the key appliances that they will encounter on the job.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: September 24, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Dave Soule
Description: Plumbing Maintenance and Repair
This course teaches students how to maintain and repair plumbing systems and fixtures. Content includes an overview of the systems; key materials and equipment; pipes, fittings, and valves; and fixtures and appliances.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: September 28, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants

Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location:
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: September 29, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants
Description: Certified Lead Renovator Training Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules. As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite. To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 5, 2010
Time: 2 DAY CLASS
October 5 & 6, 2010
8:00 am - 5:00 pm each day
Keynote Speaker: In partnership with MAHMA, Midwest Affordable Housing Management Association
Description: LIHTC (and SHCM) Fundamental & Advanced Tax Credit Training course is ideal for owners, managers, asset managers, developers and site staff who need to understand the both the basics and the critical workings of Low Income Housing Tax Credits. Those who are new to the industry and those who want a better understanding. The second half of day-two will include the Specialist in Housing Credit Management Exam. Additional details about the SHCM designation and whether you qualify can be found below.
Tax Credit Comprehensives will cover the following areas:
Managing an LIHTC Community
Habitability & General Use Requirements
Full Time Students
Qualifying Residents & Households
Determining Resident Eligibility
Income & Employment—What is included and what is not.
Assets: Income vs. Assets, How to Calculate assets, Determining Cash Value, Real Estate, Personal Property, etc.
Certification & Recertification:
Recommendations, Waivers and Transfers
Set Asides, Target Units, Lease Requirements and Program Layering
On Going Compliance: File Maintenance, First Year Files, Project Information, Compliance Monitoring by State.
What is the LIHTC Program: History, Terms, Allocation & Continuing Eligibility.
Development: Project Wide vs Building by Building, Applicable Fractions, Qualified Basis, Annual Credit Amount, Credit Period.
LIHTC Program Requirements:
Maximum Allowance Incomes, IRS Forms, Unit Vacancy & Available Unit Rule,Bonds, Acquisition/Rehab.
Updates on: 8823 Audit Guide, Student Income/Exceptions, HUD Handbook 4350.3 Change 2
SHCM - Specialist in Housing Credit Management Exam
The Specialist In Housing Credit Management exam will be offered from 2 pm - 5 pm on October 8, 2008. After earning your SHCM certification you will be able to demonstrate your mastery of the housing credit program in the following ways:
LIHTC Program Regulations
Unit Eligibility
Applicant Eligibility
Certifications, documentation & record keeping
Monitoring and reporting compliance
How to become Certified:
Education—complete 12 hours of instruction in the housing credit field (LIHTC)
2) Examination— pass the SHCM exam
Professional Experience– minimum of two years of housing credit management experience
4) SHCM Code of Professional Conduct— Commit to a code of professional conduct.

Location: Brookmeadow Apartments
0-143 Brookmeadow N. Lane
Grandville MI
MAP
Costs: PMA & MAHMA MEMBERS: $329 + $150 exam fee for SHCM Certification (optional exam)
Non-Members: $379 + $150 exam fee for SHCM Certification (optional exam)
PASSING EXAM IS REQUIRED FOR CERTIFICATION
Download Registration Form

Date: October 5, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants
Description: Certified Lead Renovator Training Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules. As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite. To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 6, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants

Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 7, 2010
Time: 2:00 pm - 2:45 pm
Keynote Speaker: Amanda Schneider, RentLinx
Description: PMAWM Online Advertising Tips Vacancies are at a 30-year high. Are you taking full advantage of your community advertisements on the PMAWM and PMAM websites? Join us and learn how to increase your incoming leads. See which ads are effective, and which aren't. Get a free average rent report for your area. Bring all of your online advertising questions. Seats are limited to the first 15 people. Register by 10/6.
Location: Online Interactive Webinar (a link will be emailed to registrants on 10/7)
Costs: Members: Free! Non-members: Free

Date: October 8, 2010
Time: 9:00 am - 4:00 pm

Keynote Speaker: Rich George
Description: Continued Education For Real Estate License
Location: The Hilton
4747 28th Street SE
Grand Rapids MI 49512
MAP
Costs: Members: $55
Non-Members: $75
Download Registration Form

Date: October 13, 2010
Time: 9:00 am - Noon
Keynote Speaker: Jessica Wressel
Description: Keys to Success in Leasing
Career prospects
Characteristics of an effective leasing consultant
Job responsibilities
Goal setting
Time management
Teamwork
Market knowledge
Product knowledge
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 13, 2010
Time: Multiple Dates
October 13, 14, 21 and 22
9:00 am - 5:00 pm
Keynote Speaker: Jessica Wressel
Description: NALP (National Apartment Leasing Professional)
October 14, 2009
Keys To Success in Leasing
Leasing & The Internet
October 16, 2009
Telephone Presentations
Leasing Interview & Qualifying Residents
October 21, 2009
Rental Policies & Procedures
Legal Aspects
October 23, 2009
Leasing Demonstration & Resolving Objections
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $425
Non-Members: $525
Download Registration Form

Date: October 13, 2010
Time: 1:00 pm - 5:00 pm
Keynote Speaker: Jessica Wressel
Description: Leasing and the Internet
What is the internet
The Internet prospective resident
Sample lead report from an online publication
Maximizing online advertising
Promoting your web address
Responding to Internet leads
All about email
Useful websites
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 14, 2010
Time: 1:00 pm - 5:00 pm
Keynote Speaker: Jessica Wressel
Description: The Leasing Interview & Qualifying Residents
First impressions make a difference
Understanding the prospective resident’s reason for moving
Greeting a prospective resident
Fair Housing implications
Conducting the leasing interview
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 14, 2010
Time: 9:00 am - Noon
Keynote Speaker: Jessica Wressel
Description: Telephone Presentations
Preparing for the telephone presentation
Effective telephone skills
Active listening
Telephone etiquette
Objectives of telephone contact
Initial leasing questions
Key elements of a successful presentation
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 19, 2010
Time: 4:00 pm - 6:00 pm
Keynote Speaker: Auctioneer: Dave Soule
To donate new or "gently used" items valued at $25 or more contact PMA of West Michigan at 616.531.5243
Description: PMAWM ANNUAL AUCTION AND HAPPY HOUR
Location: TBA
Costs: Members: $15 prepaid / $18 at the door
Non-members: $20 prepaid / $23 at the door

Date: October 19, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants

Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 20, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants
Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 21, 2010
Time: 9:00 am - 11:00 am
Keynote Speaker: Jessica Wressel
Description: Rental Policies and Procedures
Handling rental policies and procedures
Application verification
Resident processing checklist
Lease preparation and signing
The Law of Contracts
Elements of lease agreements
Loophole free leases
The move-in process
Resident relations
Fair Housing implications
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 21, 2010
Time: 12 Noon - 5 pm
Keynote Speaker: Jessica Wressel
Description: Legal Aspects
Overview of basic Fair Housing laws
Filing a Fair Housing complaint
Prohibited practices
Americans with Disabilities Act (ADA)
Fair Housing testers
Equal Credit Opportunity Act
Criminal Background checks
Lead paint safe work practices
Resident safety practices
Emergency contact situations
Fire/police sheriff
Location: PMA of West Michigan Training Center
2675 44th Street SW #303
Wyoming MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 22, 2010
Time: 9:00 am - 5:00 pm
Keynote Speaker: Jessica Wressel
Description: Leasing Demonstration & Resolving Objections
The leasing demonstration
Three major areas of product knowledge
Key elements in preparing for a demonstration
Important skills in demonstrating feature-benefit-emotional appeal approach
Fair Housing implications in demonstrating
When closing begins
Resolving objections
Leasing signals
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $100
Non-Members: $150
Download Registration Form

Date: October 26, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants
Description: Certified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: October 27, 2010
Time: 9:00 am - Noon
Keynote Speaker: Kathy Banker
Description: Fair Housing
Training for:
Management company executives
Property and site managers
Leasing professionals
Maintenance technicians
Vendors at your property
Fair housing violations continue to present day-to-day issues within the rental housing community. With this in mind, there is always a need for fair housing training, and the apartment industry has been addressing this need for over 40 years.
Location: The Hilton
4747 28th Street SE
Grand Rapids MI
MAP
Costs: Members: $75
Non-Members: $100
Download Registration Form

Date: October 27, 2010
Time: 8:00 am - 5:00 pm
Keynote Speaker: Presented by Richard TenHoor
Corrosion Control Consultants
Description: ified Lead Renovator Training
Richard TenHoor, Certified Lead Safe Work Practices Trainer and Landlord will teach lead-safe work practices in a comprehensive session. Not knowing how to work in a lead-safe manner can expose your apartment community and management company to liability. In April 2010, the EPA will require all rental properties to use lead-safe work practices and be certified under the new RRP rules.
As of April 2010, Contractors, Builders and Property Management staff who disturb lead-based painted components within private residences, apartments, multi-family housing communities and child occupied facilities built prior to 1978 must have a Certified Lead Renovator onsite.
To become a Certified Lead Renovator, one must complete an eight hour EPA approved Lead Renovator Training Program. Participants who successfully complete the one day course shall be provided certification for a period of five years.
Location: CORROSION CONTROL CONSULTANTS
4403 Donker Court SE
Kentwood, MI 49512
MAP
Costs: MEMBERS: $200
NON-MEMBERS: $300
Must be paid in advance
SEATING IS LIMITED!
Download Registration Form

Date: November 4, 2010
Time: THURSDAY 11/4/2010
8:15 am - 8:45 am Breakfast
8:45 am - 9:00 am Welcome
9:15 am - 10:30 am SESSION 1
10:45 am - Noon SESSION 2
Noon - 1:00 pm LUNCH
1:00 pm - 2:15 pm SESSION 3
2:30 pm - 4:00 pm SESSION 4
4:00 pm - 6:00 pm COCKTAIL RECEPTION
FRIDAY 11/5/2010
9:15 am - 10:30 am SESSION 5
10:45 am - Noon SESSION 6
Keynote Speaker: Speakers to be announced
Description: PMAM GLAStar Education Conference
Location: Kellogg Hotel & Conference Center
Michigan State University
55 South Harrison Avenue
East Lansing, MI 48824-1022
Hotel Reservation Line: (800) 875-5090
MAP
Costs: $99 - Members of DMAA, PMAMM, WAAA, PMAWM, NMPMA
$129 - Non-members

Date: November 5, 2010
Time: 6:00pm: Cocktails & View Entry Boards
7:00pm: Dinner & Awards
9:00pm to 1am: Celebration & Dancing
Keynote Speaker: PMAM cordially invites you to attend the
15th Annual GLAStar Awards
Honoring “Excellence in the Multifamily Housing Industry”
Description: PMAM GLAStar Awards
Location: Kellogg Hotel & Conference Center
Michigan State University
55 South Harrison Avenue
East Lansing, MI 48824-1022
Hotel Reservation Line: (800) 875-5090
MAP
Costs: Members & Guests: $60.00 per person

Date: November 11, 2010
Time: 9:00 am - 2:00 pm
Keynote Speaker: Dan Mark, KMG Prestige
Description: HVAC Certification
Section 608 - EPA
It's the Law! You Must Be Certified!
Section 608 of the Federal Clean Air Act requires that all persons who maintain, service, repair or dispose of appliances that contain regulated refrigerants be certified in proper refrigerant handling techniques.

The EPA has also placed a sales restriction on refrigerants, limiting the sale of regulated refrigerants to certified technicians only.

Technicians who violate the Clean Air Act provisions may be fined, lose their certification, and may be required to appear in Federal court.

There are four categories of certification:
Type I - Persons who maintain, service or repair small appliances must be certified as Type I Technicians
Type II - Persons who maintain, service, repair or dispose of high or very high pressure appliances, except for small appliances or motor vehicle air conditioning systems, must be certified as Type II technicians.
Type III - Persons who service, maintain, repair, or dispose of low pressure appliance must be certified as Type III technicians.
Universal - Persons who maintain, service, repair, or dispose of small appliances as well as high and low pressure equipment, must be certified as Universal technicians.

SECTION 608 EXAM FORMAT EPA regulations require the test to be a "closed book" proctored exam. The only outside materials allowed are a temperature / pressure chart, scratch paper and a calculator.

The certification exam contains 4 sections - CORE - Type I - Type II - Type III. Each section contains 25 multiple choice questions. The technician must achieve a passing score of 70% in each Type in which they are to be certified. All technicians must pass the CORE section before receiving any certification. A technician seeking certification must correctly answer 18 out of 25 questions on the CORE and at least one other section of the exam. A technician seeking Universal certification must correctly answer 18 out of 25 questions on each section of the exam.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $129
Non-Members: $159
Download Registration Form

Date: November 18, 2010
Time: 9:00 am - 10:30 am
Keynote Speaker: Owners, Regional Managers and Executive Industry Professionals should attend this meeting.<
Description: Regional Managers and Owners Roundtable
General Market Conditions
Leasing Traffic
Occupancies
Staffing Issues
Marketing Trends
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: FREE

Date: December 9, 2010
Time: 9:00 am - 4:00 pm
Keynote Speaker: Leah Brewer, Full House Marketing

Description: It's Showtime
TURN YOUR STAFF INTO STAR PERFORMERS!
Script a performance in 4 steps
Enlarge your audience with your own commercial...using your telephone
Learn 5 actions to a successful phone presentation
Invest in the skills to turn leads to leases
“Set the stage” from opening to closing
Learn improvisation to suit your audience
Understand Fair Housing laws with an overview of the laws and how they apply to our daily business
BONUS!!! It's Showtime ENCORE! This session will be followed up with a webinar to revisit hot points from the class! The date and time for the webinar will be determined during the class.
Location: PMA of West Michigan Training Center
2675 44th Street SW, Suite 303
Wyoming, MI 49519
MAP
Costs: Members: $139
Non-Members: $164
Download Registration Form

Date: December 16, 2010
Time: 4 pm - 6 pm
Keynote Speaker: Presentation of Board of Directors, Members and Volunteers Appreciation
Description: PMA Annual Holiday Celebration Gift Basket Silent Auction
Location: Mojo's Dueling Pianos Bar
180 Monroe Ave NW
Grand Rapids, MI 49503
MAP
Costs: Members: $25 in advance / $30 at the door